Secure deal on AllFoods Market

What is "Secure deal"

"Secure deal" is an additional option that can be activated when making a deal on our platform. This function provides guarantees of fulfillment of obligations on the part of both Sellers and Buyers.

Why is this necessary?

• for participants in international deals;
• for new market participants who do not yet have a high trust rating, as well as for those who want to provide additional protection for their financial transactions.

How to make a “Secure deal”

Mutual agreement

“Secure deal” in an order is possible only with the mutual consent of the parties.

Refusal of the "Secure deal"

An order can be created without the “Secure deal” option with the mutual consent of the Seller and the Buyer.

Financial aspects

Invoice creation and statuses

• When creating an order with the "Secure deal" option, the system automatically creates an invoice for the Buyer.
• In an order with a “Secure deal”, there is an additional status that indicates at what stage the “Secure deal” is and suggests the next step of action for each participant.

Payment options

Sufficient funds on balance:

• If there are enough funds on the Buyer’s balance to pay the invoice, the system automatically debits the required amount.
• The buyer receives a notification that the invoice has been created and has already been paid.
• The order status changes to "Paid".

Insufficient funds on balance:

• In this case, when creating an order and invoice, the Buyer’s balance becomes negative.
• The Buyer is sent a notification with information about the need to pay the invoice within 7 (seven) calendar days.
• After payment, the order status changes to "Paid"

The seller receives a notification that funds have been received and it is necessary to begin shipping the goods.

Control and reporting

AgroCheck is a mobile application developed specifically for participants of the AllFoods Market platform. This tool provides an additional level of control and reporting, which becomes an important element in ordering with the "Secure deal" option.

Application functionality

The application offers five stages of product quality control during shipment, transportation and receipt. At each stage, information about the product, its condition, and documents is indicated. Photos confirming the information entered are attached.

Integration with "Secure deal"

• To maximize the effectiveness of "Secure deal", the use of AgroCheck for reporting is highly recommended. The presence of such reports can simplify the resolution of disputes and increase the likelihood of a positive resolution.
• All reports are available to each deal's participant. Timely reports help control the process of shipment, transportation and product quality at the earliest stages.

Completing the deal

• Shipment and Confirmation: Once the deal's status changes to "Paid", the Seller begins the process of shipping the goods. If AgroCheck is used, the Seller creates a Loading control report (optional). Then it changes the order status to “Sent”.
• During the transportation process, each participant can request additional reports.
• The buyer has the opportunity to make a Post control report (optional).
• The buyer confirms receipt of the goods. If necessary, the Buyer may file a claim regarding the order within 24 hours of receipt.
• If the Buyer does not confirm receipt of the goods within 72 hours or does not create a claim, the order status automatically changes to “Completed”.
• Unblocking funds: when the order status changes to “Completed”, the funds on the Seller’s balance are unlocked.

AllFoods Market commission

• When completing an order with the "Secure deal" option, the system automatically creates an invoice for the seller in the amount of: 3% for a basic account and 2% for a premium account, of the deal amount. This is a commission for using the "Secure deal" functionality.
• The commission amount is automatically deducted from the Seller's balance upon completion of the transaction.

Withdrawal of funds by the seller

• After concluding a “Secure deal” and unlocking funds on the balance, the Seller has the opportunity to request a withdrawal of funds from his balance.
• The system provides various methods for withdrawing funds, each of them may have its own commission. The seller can choose the most suitable method from the proposed list.
• After successful completion of the withdrawal operation, the Seller receives a corresponding notification.

Choosing "Secure deal" is a choice in favor of reliability, transparency and professionalism. We strongly recommend the use of this tool for all AllFoods Market platform participants seeking maximum efficiency and security of their deals.